What to do when an older person doesn't answer their medical alarm

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If an older person doesn't respond to their medical alarm, first try calling them directly to see if they're just out of range or unable to press the button. Next, contact a nearby neighbor or family member who can physically check on them, especially if they have mobility issues or medical conditions. If that's not possible, call the alarm monitoring service or emergency services immediately, providing any relevant health history and access instructions to ensure a quick, safe response.