Secret Shopper preparation is less about guessing when an inspection will happen and more about making ordinary retail behavior defensible every day
A POS migration affects inventory, customer service, employee access, reporting, ecommerce, payments, hardware, and compliance workflows at the same time
For New Jersey cannabis retailers, building an audit-ready POS and inventory review routine is an operational issue, not merely a software feature
For New Jersey cannabis retailers, designing clean data handoffs between wholesale and retail is an operational issue, not merely a software feature
Medical and adult-use inventory can share a physical retail environment, but the rules behind each transaction are not identical
The monthly software fee is only one part of a New Jersey cannabis POS budget
For cannabis stores and dispensaries, using customer information for service and marketing while limiting unnecessary privacy and security risk is an operational issue with direct effects on customer service, inventory accuracy, and compliance
For cannabis stores and dispensaries, moving wholesale purchase data into retail receiving without duplicate products or package errors is an operational issue with direct effects on customer service, inventory accuracy, and compliance
Metrc setup should be treated as a controlled implementation project, not a checkbox during POS installation
For cannabis stores and dispensaries, defining clean data handoffs between wholesale purchasing, ERP records, and retail POS operations is an operational issue with direct effects on customer service, inventory accuracy, and compliance