India speaks a thousand dialects, yet our digital tools often struggle to...

https://touch-wiki.win/index.php/Voice_AI_vs_IVR_in_India:_Is_the_%22Press_1%22_Era_Finally_Over%3F

India speaks a thousand dialects, yet our digital tools often struggle to listen or respond in anything beyond English or Hindi. We’re seeing a change. Enterprises now deploy smart voice agents that understand Tamil, Marathi, or Kannada