How Dispensary Managers Can Measure Decision Backlog Aging
https://andrezdnf919.lakeviewbrief.com/posts/how-managers-can-compare-budtender-results-by-store-daypart
For cannabis stores and dispensaries, decision backlog aging is a management problem rather than a reporting exercise. Decision items become risky when the same refund, staffing choice, or customer issue survives multiple handoffs