How a 120-Site Retail Chain Misread 99.9% Uptime and Nearly Lost $420,480
https://seo.edu.rs/blog/how-a-60-site-agency-stopped-losing-sleep-over-wordpress-hosting-10892
Why the Uptime Metric Felt Safe - and Why It Wasn't BrightLane was a regional retail chain with 120 stores and a growing e-commerce arm. Leadership had negotiated vendor SLAs that promised 99